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Legacy RefWorks

Legacy RefWorks Logo

Link to Legacy RefWorkshttps://refworks.com

Legacy RefWorks LibraryGuide (link below):

 

New RefWorks

New RefWorks logo

Link to New RefWorkshttps://refworks.proquest.com

New RefWorks Guide (link below):

Options for Help

Self-Help Options

  • See the Legacy RefWorks and New RefWorks LibraryGuides, linked in the corresponding boxes above.
  • Search the New RefWorks Support Knowledgebase: http://support.proquest.com/refworks3

Help Options from Hiram College Library

  • Contact your Hiram College Librarians This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it..
  • Contact the Hiram College Library Help Desk: Get Help!

Help Options from ProQuest

  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Telephone: +1. 800-521-0600 ext. 74440 or +1.734-997-4440
  • Support hours are: Monday – Friday: 8:00 a.m. – 9:00 p.m. Eastern Time

Which version should I use?

At this time, we suggest that Legacy RefWorks users transition to New RefWorks with two caveats. We suggest you delay your transition if you are:

  • Currently using RefWorks to complete research
  • A power user who uses advanced functions of Legacy RefWorks

 

Some differences between the two interfaces are described in page one of this document: http://corpweb.proquest.com/docs/upgraderw-userguide.pdf

For help, please see the "Options for Help" box on this guide. 

 

 

 

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