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How Do I?

How to do many of the standard tasks in research.

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Legacy RefWorks

Legacy RefWorks Logo

Link to Legacy RefWorks: https://refworks.com

Legacy RefWorks LibraryGuide (link below):

New RefWorks

New RefWorks logo

Link to New RefWorks: https://refworks.proquest.com

New RefWorks Guide (link below):

Options for Help

Self-Help Options

  • See the Legacy RefWorks and New RefWorks LibraryGuides, linked in the corresponding boxes above.
  • Search the New RefWorks Support Knowledgebase: http://support.proquest.com/refworks3

Help Options from Hiram College Library

Help Options from ProQuest

  • E-mail: refworks.support@proquest.com
  • Telephone: +1. 800-521-0600 ext. 74440 or +1.734-997-4440
  • Support hours are: Monday – Friday: 8:00 a.m. – 9:00 p.m. Eastern Time

Which version should I use?

At this time, we suggest that Legacy RefWorks users transition to New RefWorks with two caveats. We suggest you delay your transition if you are:

  • Currently using RefWorks to complete research
  • A power user who uses advanced functions of Legacy RefWorks

 

Some differences between the two interfaces are described in page one of this document: http://corpweb.proquest.com/docs/upgraderw-userguide.pdf

For help, please see the "Options for Help" box on this guide.