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COMM 10100: Foundations of Public Communication - Heeman

Connecting from Off Campus

Gaining access to Hiram's resources from off campus is a little different than if you were sitting in the library. You will need to login with your Hiram username/password to authenticate yourself and open access to the articles and eBooks the library buys. 

You can confirm that you are accessing Hiram College Library resources and need to enter a Hiramnet username/password when you see the following screen:

You may see the above log in screen when you attempt to connect to a index/database directly from the website, or through the OneSource search. Remember that the username/password is the same as what you use to connect to campus computers or your email.

If you need help remembering your Hiramnet username/password see Hiram's self service password manager.

Troubleshooting Off Campus Login Problems

Here are several of the most common issues when attempting to connect from Off Campus to one of Hiram College Library's resources

    Using an incorrect Hiram username/password. For further information see Hiram's Self Service Password Manager.
    • If you have not changed your password recently, try resetting your password. Often, even if you can still login to other Hiram resources, your password has expired. The library's systems are more sensitive and will prevent you from accessing them with an expired password. 
    • If you do not have a Hiram username/password you must contact Dray computer center to address this issue.
  • Using the wrong code for the barcode when logging into the library catalog. Check to make sure you are using the correct barcode here. Your barcode is your Hiram College ID number. 
    • If you are using the correct barcode, email with your name, student ID number, phone number, the barcode on the back of your student ID and explain that you are trying to login. We will check your account and you will receive a response within 1 business day. 
  • Using Google or Google Scholar. 
    • Unfortunately this can result in you being linked to the pay publishers website instead of the free link to the resource through OneSource or Hiram College Library's portal. One of the most common screens you will see that indicates you are at the wrong webpage is the EBSCOhost login page.
    • Using an authenticated Google Scholar link from the library's website can help prevent this. If you still get a request to pay, visit the library's website and search for the article title in OneSource.

If you are still having trouble, contact the library.